Privacy Policy

Introduction

Welcome to https://desert-safari-discovery-gardens-dubai.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products. By using our platform, you consent to the terms outlined here.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://desert-safari-discovery-gardens-dubai.terratrek.net.
Mobile applications and software we offer.
Online services and tools accessible through our platform.
Products purchased or used through our digital channels.

Please note that this policy does not extend to third-party websites, apps, or services linked from our site, as they have their own privacy policies governing data collection. We encourage you to review these policies to understand how your information is handled by other entities.

Processing Activities

This Privacy Policy guides our interactions with users when:

You sign up and use our applications or services as an authorized user.
You visit our websites, including any interactive features or content.
We communicate with you via email, phone calls, text messages (SMS), or other channels for marketing, transactional, or service-related purposes.

Personal Data Collection

We collect various types of personal data to enhance your experience and provide tailored services. The categories of data collected include:

Account Information: This includes your username, account number, and registration details.
Payment Information: Credit card numbers, billing addresses, and payment history are securely stored for transaction processing.
Financial Information: We may collect data related to your financial status or creditworthiness if required for specific services or promotions.
Purchase Information: Details about products or services you’ve purchased, including quantities and prices.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device types, and advertising IDs.
Location Data: Your geographical location data when you interact with our services.
Feedback and Reviews: Comments, suggestions, or reviews you provide to help us improve our products and services.
Social Media Information: If you choose to connect your social media accounts, we may collect data from those platforms in accordance with their privacy policies.
Product Information: Details about the products you view, search for, or purchase on our site.

We gather this data through direct user input, automated systems, and partnerships with third-party providers.

Cookies

To enhance your experience on our website, we use cookies, which are small text files stored on your browser. Our cookies serve various purposes:

Strictly Necessary: These ensure basic functions of the website, such as secure login.
Preference and Analytics: They remember your preferences and provide insights into how you interact with our site for improved performance.
Marketing: Used to deliver targeted advertisements based on your browsing behavior. Users can manage non-essential cookies through our Cookie Manager.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by applicable laws. Once the retention period expires, we securely delete or anonymize the data to prevent reidentification.

Security Measures

The security of your personal data is a top priority. We implement robust organizational and technical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction. This includes encrypted data transmission, secure third-party processing, and regular security audits.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal data from minors without parental consent. If you believe we have collected such information by mistake, please contact us using the details provided below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: We will correct any inaccurate or incomplete information upon request.
Erasure (Right to be Forgotten): In certain jurisdictions, you can ask us to delete your data.
Restriction: You have the right to limit the processing of your data in specific circumstances.
Portability: Upon request, we will provide a copy of your personal data in a structured format for transfer to another controller.
Objection: You can object to the processing of your data for specific or all purposes.
Non-Discrimination: No adverse decision should be made solely based on automated processing of your data.
Appeals and Complaints: You have the right to file a complaint with us or relevant supervisory authorities if you believe your privacy rights have been violated.

To exercise these rights, please contact our Data Privacy Team at your earliest convenience. We will respond to your requests within the time frames prescribed by applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or this policy, please contact us:

Email: [email protected]
Postal Mail: Privacy Team, Desert Safari Discovery Gardens Dubai, [Address], [City], [Country]

We appreciate your trust in us, and we are dedicated to maintaining the highest standards of data protection.